About Solemate
Solemate makes illustrated keepsakes for people whose pets sleep at their feet. Tees, hoodies, toddler tees, towels and pillow covers, each carrying a badge from our Pet Love Club series: a person and their cat or dog, drawn like a vintage crest.
About our name
Solemate is a play on “soulmate.” The name is for the animal that picked you. It is not a footwear brand and we have never sold shoes — everything we sell is listed on this site.
The company behind the store is SOLVIERA SKINCARE LLC, a Colorado limited liability company. The legal name comes from an earlier venture and does not describe what we sell today. We keep it on every policy page so the name on your receipt matches the name of the company you bought from.
What we sell
Every product starts as the same kind of illustration: someone holding, hugging or napping with their animal, framed in carved wood and brass, with a ribbon underneath. The badges are applied to garments and to home goods like beach towels and pillow covers.
Where things are made
Our products are made to order and shipped from 5959 FM 1960 W, Apt 1417, Houston, TX 77069, United States. Production takes 2–3 business days, followed by 3–7 business days of shipping, for an estimated total of 5–10 business days.
Tracking is emailed when your order ships.
How an order works
- You place an order. Nothing is made before that.
- Our production partner makes your item. This takes 2–3 business days.
- It ships to you with tracking. Transit takes 3–7 business days.
Making to order means no warehouse of unsold shirts. It also means most orders take 5–10 business days to reach you. We say this on every page where it matters.
What you pay
The product price, USPS shipping charge and any applicable sales tax are shown at checkout before you pay.
How to reach us
Phone: +1 (214) 688-2316, Monday to Friday, 9:00 AM to 5:00 PM Pacific Time. Outside those hours, leave a voicemail and we call you back on the next business day.
Email: support@solematekicks.com, answered within 1 business day.
Company information
| Legal name | SOLVIERA SKINCARE LLC |
|---|---|
| Country of registration | United States (Colorado) |
| Business address | 1500 N Grant St Ste N, Denver, CO 80203 (mailing address, not a store) |
| Returns center | 8220 NE Walker Rd, Hillsboro, OR 97124, operated by a third-party fulfillment partner (prepaid label provided) |
| Phone | +1 (214) 688-2316, Mon–Fri 9:00 AM–5:00 PM Pacific |
| support@solematekicks.com | |
| Where goods are made | 5959 FM 1960 W, Apt 1417, Houston, TX 77069, United States |
| Where orders ship from | 5959 FM 1960 W, Apt 1417, Houston, TX 77069, United States |
What we do not do
- We do not ship outside the United States.
- We do not show reviews we have not received. When customers send photos, we ask before posting them.
Questions? Contact us.